SHOP POLICIES

JEWELRY FABRICATION TIME

  • All items are made to order and upon receipt of order.
  • Please allow for about 3 weeks to make the item before it is shipped.

SHIPPING

  • Items are shipped using registered airmail from Singapore, or optionally via EMS or FedEx International Priority.
  • If your address is outside of Singapore, please note that delivery will be made by your postal service.
  • Registered airmail only provides tracking information up to the point the package arrives at the destination country.  If you require full tracking information, kindly use EMS or FedEx shipping.
  • For addresses in Singapore, your purchase will be shipped using SingPost’s SmartPac service.

DELIVERY

  • For addresses outside of Singapore, please allow for at least 21 business days for delivery.
  • For addresses within Singapore, delivery will be made by Singapore Post, usually within 2 business days.

RETURNS

  • All our items are made to order.  As such all sales are final.